To enter
Work with Us

Recognition that transforms.

"Matrix Go has always challenged me to improve my skills and take on new responsibilities, which has allowed me to mature and gain a broader perspective on the market and project dynamics."

Rafaella Machado - Project Manager
Inclusion

Yes to diversity.

Working with diverse people empowers us to learn, grow, and do the best work of our lives. That's why we reinforce our commitment to hiring and developing a diverse and professional team.

"Working with different people is enriching. I feel that everyone here can always give their best."

Ana Flávia Amorim - Technical Support Supervisor

Open vacancies

Technical Support Assistant

Description of activities:

  • Execute each step of the deployment process.
  • Maintain relationships with clients and suppliers; understand the overall functioning of the client's journey and company; verify the delivery of each stage of the journey.
  • Assist the client in verifying the business manager; work with the client to activate the service channels, resolving doubts about the use of the systems; monitor and support the implementation and use of the systems.
  • To implement the construction of complex service flows.
  • Assist and train clients on workflows; perform error and problem analysis during service interactions.
  • Monitor and classify call queues. Identify the root cause of technical problems and develop effective solutions.
  • Implement the solutions found for problems, ensuring that systems and equipment are functioning correctly.
  • Update and maintain technical documentation, including support and troubleshooting procedures.
  • Provide training to users on the use of systems and equipment. Register, track, and manage technical incidents, ensuring they are resolved efficiently.

Requirements and qualifications:

  • Ability to identify and solve technical problems.
  • Skills in user training and clear communication.
  • Ability to work in a team and deal with different types of clients.
  • Knowledge of chatbot and voicebot systems is desirable.
  • Organization and proactivity are needed to manage multiple tasks and simultaneous demands.
  • Training in the field will be a plus.

Type of vacancy: Full-time, Permanent CLT (Brazilian labor law) contract

Payment: R$2,092.00 per month

Benefits:

  • Flash Multi-benefit Card.
  • Co-participatory Health Plan.
  • Dental Plan.
  • Birthday Day Off.
  • Telemedicine.
  • Streaming for Employees.

Working hours:

  • Effective (Business Hours).

Additional payment:

  • Check the Benefits section.

Experience:

  • Experience in technical support and customer service is desirable.
Senior Full-Stack Developer

Description of activities:

  • Highly experienced developer, a technical reference within the team.
  • Ability to design scalable, secure, and well-structured solutions.
  • Strategic thinking and alignment with product and business needs.
  • Leads initiatives for innovation and technical optimization.
  • Defining architectures and development patterns.
  • Developing critical and complex solutions.
  • Detailed code review and mentoring for the team.
  • Active participation in strategic technology decisions.
  • Guaranteeing code quality, performance, and security.
  • Process automation to improve team productivity.
  • Support in interviews and recruitment of new developers.

Requirements and qualifications:

  • Advanced proficiency in JavaScript, TypeScript, Node.js, React, Vue.js, and React Native.
  • Scalable software architectures (Clean Architecture, Microservices).
  • Advanced design patterns (CQRS, Event-Driven).
  • Deep knowledge of databases, performance, and indexing.
  • Information security and best practices such as OWASP.
  • Infrastructure and DevOps (Docker, Kubernetes, CI/CD).
  • Monitoring and logging (Prometheus, Grafana, ELK Stack).
  • Advanced testing and code coverage.
  • Technical leadership and influence within the team.
  • Strategic decision-making capacity.
  • Clear and objective communication with both technical and non-technical teams.
  • Time management and efficient prioritization.
  • High resilience to handle technical challenges and changes in scope.

Type of vacancy: Full-time, Permanent CLT (Brazilian labor law) contract

Payment: R$0.00 per month

Benefits:

  • Flash Multi-benefit Card.
  • Co-participatory Health Plan.
  • Dental Plan.
  • Birthday Day Off.
  • Telemedicine.
  • Streaming for Employees.

Working hours:

  • Effective (Business Hours).

Additional payment:

  • Check the Benefits section.

Experience:

  • Years of experience required: 6 to 15 years.

Send your resume