THE April 2024, in its 15th edition, is one of the most important events in the telecommunications sector in Brazil, especially for internet service providers. Held between June 12th to 14th In São Paulo, the meeting brought together leading solutions and innovations in the market, providing a unique platform for networking and learning from the leading experts in the field.
The event featured more than 60 hours of content Spread over three days, the most relevant and current topics in the sector were discussed. Influential speakers shared knowledge and trends, covering a wide range of subjects. cybersecurity and General Data Protection Law (LGPD), until democratization of internet access and service customization.
ABRINT 2024 also stood out for its commitment to sustainabilityIn alignment with ESG (Environmental, Social & Governance) practices, the The event was carbon neutral., reducing and neutralizing the emissions generated during its execution. This commitment reinforces the environmental responsibility of the organization, integrating sustainability into its operations and positively influencing the telecommunications sector.
Among the exhibitors present, the Matrix Go drew attention to demonstrate the practical application of automation and artificial intelligence (AI) in services of customer service via WhatsApp"When it comes to Artificial Intelligence, the topic of the moment, Matrix Go also made its presence felt at ABRINT 2024, whether in panels and lectures or in the aisles of the fair. Matrix Go sought..." to exemplify the practical use of automation and generative AI integrated into smart customer service flows on WhatsApp“The solutions presented ranged from automated monthly invoice delivery to automatic credit recovery, features that proved crucial for the Internet Service Provider (ISP) market,” explained Pablo Cotta, Commercial Director of Matrix Go.
In addition to technological innovations, ABRINT 2024 was a A key meeting point for networking."And as any good event should be, there was no shortage of interaction, reunions, and new partnerships. It was..." several meetings with our clients and partners – celebrated at our booth with a typical Minas Gerais touch: cachaça and torresmo (pork crackling) from Minas Gerais!”, highlighted Pablo Cotta. This interactive environment reinforced the importance of in-person events for exchanging experiences and strengthening business relationships.
(Press Release – 06/19/2024 | Matrix Go and Etc. Communication)
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