{"id":4497,"date":"2025-04-02T12:03:51","date_gmt":"2025-04-02T15:03:51","guid":{"rendered":"https:\/\/matrixgo.ai\/crie-jornada-cotacao-whatsapp\/"},"modified":"2025-04-02T12:03:51","modified_gmt":"2025-04-02T15:03:51","slug":"crie-jornada-cotacao-whatsapp","status":"publish","type":"post","link":"https:\/\/matrixgo.ai\/en\/crie-jornada-cotacao-whatsapp\/","title":{"rendered":"Create a Quotation Journey on WhatsApp"},"content":{"rendered":"

Anyone who works in the Commercial, Sales and\/or Financial department of a business knows very well how preparation and submission of proposals, budgets and quotes<\/strong> It can be exhausting and time-consuming. Especially when the potential client doesn't know exactly what they want; the chances of closing are slim, which can ultimately demotivate the team.<\/p>\n\n\n\n

So imagine have an automated way to generate quotes and value proposals and forward them automatically<\/strong> for each user?! Better: create an experience of interaction and conversation<\/strong> that allows the user to inform their needs and obtain a personalized quote<\/strong> in seconds!<\/p>\n\n\n\n

We are talking about using WhatsApp (more specifically, WhatsApp Flows<\/strong>) to create a quotation journey<\/strong> within the flow of a conversation. Below, you'll find a step-by-step guide and a clear example of how to do this.<\/p>\n\n\n\n

\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/p>\n\n\n\n

WhatsApp Flows and Quotes<\/strong><\/h2>\n\n\n\n

Firstly, it is important to say that Automated quoting works primarily for businesses with variable value formatting in the face of adding\/removing certain features and functionalities<\/strong>In other words: if your business builds a budget based on the features and services purchased by the customer, this quote process will work very well for you.<\/p>\n\n\n\n

This is important to emphasize, as it's known that some types of businesses have dynamic pricing variations that aren't directly tied to the size of a project and\/or the resources contracted. For these more specific proposals, an automated quoting process may not be the best strategy.<\/p>\n\n\n\n

That said, it is also always important to point out that we will use the WhatsApp Flows<\/strong>, exclusive resource of\u00a0WhatsApp Business<\/strong>, accessible on your\u00a0WhatsApp Manager<\/strong>. Flows enables companies to achieve better performance by creating\u00a0more integrated and personalized experiences<\/strong>\u00a0in the application. You must follow the\u00a0commercial messaging policies<\/strong>\u00a0from WhatsApp and\u00a0enable business-initiated messaging<\/strong>\u00a0in the Business account.<\/p>\n\n\n\n

Once in WhatsApp Flows, start by selecting the\u00a0quotation modality<\/strong>\u00a0within\u00a0marketing messages<\/strong>.<\/p>\n\n\n\n

Start defining an entry point<\/strong> for the quotation journey, whether it's automatic triggering for an interested customer or making the service available within your digital service menu.<\/p>\n\n\n\n

For example purposes, we'll use a home insurance company and a pay-TV provider, both submitting their respective proposals. Follow along.<\/p>\n\n\n\n

EXAMPLES \u2013 ENTRY POINT:<\/strong><\/p>\n\n\n\n

Protect your home<\/em><\/strong>
Coverage of what really matters with home insurance guarantee.<\/em><\/p>\n\n\n\n

\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/p>\n\n\n\n

Build your plan<\/em><\/strong>
Programming for the whole family! TV Box+ guarantees endless fun! Create your plan.<\/em><\/p>\n\n\n\n

Entry point messages end with a button<\/strong> that when clicking starts the journey on WhatsApp Flows<\/strong>Here you can build your "flow" on pages, enabling the collection of information needed to create a budget. See below:<\/p>\n\n\n\n

EXAMPLE 01 \u2013 FLOW 1:<\/strong><\/p>\n\n\n\n

Your Data<\/em><\/strong>
[Name]
[Address]
[CEP]<\/em><\/p>\n\n\n\n

\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/p>\n\n\n\n

EXAMPLE 02 \u2013 FLOW 1:<\/strong><\/p>\n\n\n\n

Share your data<\/em><\/strong>
[Name]
[WhatsApp]
[CEP]<\/em><\/p>\n\n\n\n

After data collection, we continue with the area of offer\/plan customization<\/strong>:<\/p>\n\n\n\n

EXAMPLE 01 \u2013 FLOW 2:<\/strong><\/p>\n\n\n\n

Your coverage<\/em><\/strong>
Select the coverage plans you wish to purchase below:<\/em><\/p>\n\n\n\n

( ) Fire and Theft
Protect your home from incidents such as theft and fire.<\/em><\/p>\n\n\n\n

( ) Natural Disasters
Protect your home against natural disasters including earthquakes, floods, and storms.<\/em><\/p>\n\n\n\n

( ) Legal Liability
Protect yourself from legal liability.<\/em><\/p>\n\n\n\n

\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/p>\n\n\n\n

EXAMPLE 02 \u2013 FLOW 2:<\/strong><\/p>\n\n\n\n

Your plan<\/em><\/strong>
Select your preferred channels\/programming below:<\/em><\/p>\n\n\n\n

( ) Cinema+
60 movie channels<\/em><\/p>\n\n\n\n

( ) Sports+
15 sports and competition channels<\/em><\/p>\n\n\n\n

( ) Family+
25 programming channels for the whole family<\/em><\/p>\n\n\n\n

( ) Total+
Complete plan! Endless entertainment.<\/em><\/p>\n\n\n\n

The selection of options made by the user therefore generates a budget\/proposal<\/strong> in the next window. You can end your journey here, or better yet: offer it to possibility of hiring and payment<\/strong> over here. Follow along.<\/p>\n\n\n\n

EXAMPLE 01 \u2013 FLOW 3:<\/strong><\/p>\n\n\n\n

Your proposal<\/em><\/strong><\/p>\n\n\n\n

Total value
[R$ 1,549.00]<\/em><\/p>\n\n\n\n

Payment methods<\/em><\/strong>
Select a payment method<\/em><\/p>\n\n\n\n

( ) Monthly
( ) Annual (Save R$ 249)<\/em><\/p>\n\n\n\n

R$ 258.16 per month<\/em><\/p>\n\n\n\n

\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/p>\n\n\n\n

EXAMPLE 02 \u2013 FLOW 3:<\/strong><\/p>\n\n\n\n

Your proposal<\/strong><\/em><\/p>\n\n\n\n

Monthly value
[R$ 559.90 per month]<\/p>\n\n\n\n

Payment methods<\/em><\/strong>
How do you want to pay?<\/em><\/p>\n\n\n\n

( ) PIX
( ) Credit card
( ) Bank slip<\/em><\/p>\n\n\n\n

The journey within WhatsApp Flows ends at this moment with return to the conversation window<\/strong> with the quote\/budget summary<\/strong> generated and the option, for example, to proceed to payment. Depending on your integrations, you can also generate a PDF or official document with the selected proposal.<\/p>\n\n\n\n

Below is an example of a quote journey in WhatsApp Flows:<\/p>\n\n\n\n

\"\"
Quotation Journey on WhatsApp Flows<\/em><\/figcaption><\/figure>\n\n\n\n

WhatsApp Business API<\/strong><\/h2>\n\n\n\n

As we said the WhatsApp Flows integrates WhatsApp Business<\/strong>, a professional version of the messaging app. With it, in addition to the quotation journey, you can also create and make available different services, such as registrations, scheduling, payment reminders<\/strong>, between others.<\/p>\n\n\n\n

THE WhatsApp API<\/strong> further elevates the app's professional user experience by enable, for example, the automation of messages with the addition of Chatbots and Voicebots<\/strong> acting as customer service agents<\/strong>the personalized of your business.<\/p>\n\n\n\n

Get started with WhatsApp Flows today! Learn more about the WhatsApp Business API \u2013 talk to a Consultant Matrix<\/a> <\/strong>and find out more: 0800 604 5555<\/a><\/strong><\/p>\n\n\n\n

READ ALSO: \u201cCreate a Customer Support Journey on WhatsApp\u201d<\/a><\/strong><\/p>\n\n\n\n

READ ALSO: \u201cCreate a Registration Journey on WhatsApp\u201d<\/a><\/strong><\/p>\n\n\n\n

READ ALSO: \u201cCreate a Satisfaction Survey Journey on WhatsApp\u201d<\/a><\/strong><\/p>\n\n\n\n

READ ALSO: \u201cCreate a Payment Reminder Journey on WhatsApp\u201d<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Offer customized projects and quotes in an interactive and automated way!<\/p>","protected":false},"author":24,"featured_media":4498,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_joinchat":[],"footnotes":""},"categories":[41,389,527,50,373,96,399,400],"tags":[70,65,615,616,517,217,72,607,54,404,617,618,58,73,211,154,566],"class_list":["post-4497","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-atendimento","category-chatbot","category-marketing","category-marketing-de-vendas","category-tecnologia","category-vendas","category-whatsapp","category-whatsapp-api","tag-ai","tag-atendimento","tag-comercial","tag-cotacao","tag-flows","tag-ia","tag-inteligencia-artificial","tag-jornada","tag-matrix","tag-matrix-go","tag-orcamento","tag-propostas","tag-whatsapp","tag-whatsapp-api","tag-whatsapp-business","tag-whatsapp-business-api","tag-whatsapp-flows"],"acf":[],"yoast_head":"\nCrie uma Jornada de Cota\u00e7\u00e3o no WhatsApp - Matrix Go<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/matrixgo.ai\/en\/crie-jornada-cotacao-whatsapp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Crie uma Jornada de Cota\u00e7\u00e3o no WhatsApp - Matrix Go\" \/>\n<meta property=\"og:description\" content=\"Disponibilize projetos e or\u00e7amentos personalizados de maneira interativa e automatizada!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/matrixgo.ai\/en\/crie-jornada-cotacao-whatsapp\/\" \/>\n<meta property=\"og:site_name\" content=\"Matrix Go\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-02T15:03:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/matrixgo.ai\/wp-content\/uploads\/2025\/04\/Blog61r.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2500\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Guilherme Matrix\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Guilherme Matrix\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/matrixgo.ai\/crie-jornada-cotacao-whatsapp\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/matrixgo.ai\/crie-jornada-cotacao-whatsapp\/\"},\"author\":{\"name\":\"Guilherme Matrix\",\"@id\":\"https:\/\/matrixgo.ai\/en\/#\/schema\/person\/9f25bd037407404b6bcacdc4a4b4bb62\"},\"headline\":\"Crie uma Jornada de Cota\u00e7\u00e3o no WhatsApp\",\"datePublished\":\"2025-04-02T15:03:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/matrixgo.ai\/crie-jornada-cotacao-whatsapp\/\"},\"wordCount\":974,\"publisher\":{\"@id\":\"https:\/\/matrixgo.ai\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/matrixgo.ai\/crie-jornada-cotacao-whatsapp\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/matrixgo.ai\/wp-content\/uploads\/2025\/04\/Blog61r.jpg\",\"keywords\":[\"AI\",\"atendimento\",\"comercial\",\"cota\u00e7\u00e3o\",\"flows\",\"ia\",\"Intelig\u00eancia Artificial\",\"jornada\",\"Matrix\",\"Matrix Go\",\"or\u00e7amento\",\"propostas\",\"WhatsApp\",\"whatsapp API\",\"whatsapp business\",\"WhatsApp Business API\",\"whatsapp flows\"],\"articleSection\":[\"Atendimento\",\"CHATBOT\",\"Marketing\",\"Marketing de Vendas\",\"Tecnologia\",\"Vendas\",\"WHATSAPP\",\"WHATSAPP API\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/matrixgo.ai\/crie-jornada-cotacao-whatsapp\/\",\"url\":\"https:\/\/matrixgo.ai\/crie-jornada-cotacao-whatsapp\/\",\"name\":\"Crie uma Jornada de Cota\u00e7\u00e3o no WhatsApp - 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