Relacionamento com o Cliente

Customer relationship

Delight, surprise and build loyalty.

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Much more than service

Build relationships

for your business.

Closer, more human

Personalized Messages

Show that you really know your customers.

Sentiment Analysis

AI diagnosing customers' moods and adapting their reactions.

User History

Accurate information, ready for strategic use.

Recommendations and Suggestions

Surprise users and optimize your sales.

Anticipation of Needs

Cross-reference information and be assertive in each approach.

Targeted Campaigns

Effectively explore each customer's journey.

Transform your business interactions

24-hour service

Each customer can talk to your business whenever they want.

Omnichannel

More than 20 digital communication channels integrated into one platform.

Generative AI

Explore the full content generation capabilities of Artificial Intelligence.

Brand Voice

Personalize your image and tone of voice, adapting them to your culture and values.

Digital + Telephone Service

Provide contact via messaging or phone, as each user prefers.

Flexibility

Automated conversations and genuine interactions within the customer journey.

Recurring Purchases

Weekly, monthly, semi-annually, or perhaps even yearly. Plan ahead and explore the potential for renewals and recurring purchases.

Loyalty Programs

Strengthen ties and connections by offering rewards and loyalty programs for your business.

Every interaction, an opportunity

Conversations that enchant, move, surprise…

Let your business shine

Recurring services

Provide 24/7 support on each user's preferred channel. Fast, assertive, and personalized service. Automated digital communication at your company's service.

Personalize

With the help of AI, explore your customers' purchase and interaction history to communicate strategically, provide accurate tips and suggestions, and boost your sales.

Enchant

More than just selling, offer services and add-ons to your product/service, generating value, exceeding expectations, and surprising users. Long-term strategic communication.