Inteligência Artificial Generativa

Agentic AI

+Conversational Intelligence

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GPT Chat integrated with Matrix ONE

Agentic AI

GPT Chat | Gemini | LUIS | Watson | Google Dialog Flow

Expand your horizons

Copilot Function

Empower your Customer Service Agents.

Sentiment Analysis

Accurately assess the quality of your contacts.

Integrated into the Flow

Provide countless possibilities to your users.

Chatbots & AI

Even smarter omnichannel digital communication.

Voice & Bots

Even more dynamic smart telephone exchange.

Agentic interaction for the sake of countless possibilities

Personalized Services

Make the infinity of data available Agentic AI in offering personalized consultations and contacts in the conversation flow.

Automatic Responses

Gain agility in interacting with users with automated responses and suggested answers for support agents.

Sales Pitch

Boost your sales with tips, arguments, and sales suggestions made available to your agents.

Internal Consultations

Integrate all your guidelines and standard procedures and make them available internally for reference throughout your company.

Translations and Transcriptions

Transcribe audio and calls, and automatically translate text in seconds. Unlimited communication.

Text Checking and Summarization

Perform analysis, research, and authenticate documents. Request summaries of services and interactions for verification and follow-up.

Quality Ratings and Assessments

Let AI evaluate thousands of interactions and support services and provide overall scores, key points, and suggestions for improvement.

+Possibilities

Even more customized interactions in a fluid and natural way with infinite contact possibilities.

+Copilot

Much faster service with instant assistance from AI trained with your business parameters.

AI with strategic intelligence

Business Intelligence 5.0

Boost your business.

Automation as it should be.

High performance

Manage your high demand of customers and activities without losing opportunities or productivity. With Agentic AI everything becomes faster, more assertive, personalized and consistent.

Machine learning

Artificial Intelligence powered by billions of real-time customer service interactions – ensuring impressive continuous learning and evolution.

Curation and governance

Rely on the expertise of those who understand AI to create and configure the prompts and guardrails necessary for your business and operations. Avoid hallucinations or loss of control.